End of Nations giving refunds

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Brunlea

Administrator
Staff member
13 September 2012
1,698
249
63
#1
Trion are refunding customers for End of Nations having found severe issues with their game. An e-mail i've received:


Dear ME,

You are receiving this message because you have made an End of Nations purchase.

Thank you all for your support over the past few months while we have been testing the game in Closed Beta. While we received an incredible amount of positive feedback, the Closed Beta tests also identified several key areas of the game which need polish and improvement. As a result, we have decided to postpone the Open Beta phase of testing until further notice.

We will automatically process a refund for your purchase shortly. You will receive an email confirmation of the transaction once your refund has been completed.If you would like more information, please visit our Refund FAQ or contact our Support Center.
http://endofnations....sked-questions/

PLAYERS WHO PURCHASED AN END OF NATIONS PRODUCT WILL RECEIVE A REFUND FOR THEIR PURCHASE.

How do I obtain a refund if I paid using a PaySafeCard?

If you purchased an End of Nations product using a PaySafeCard, Trion Worlds will automatically provide you with a replacement PaySafeCard PIN via email.

If you purchased an End of Nations Credit Pack using a promotional PaySafeCard PIN, the Credit Pack will be available through your Trion Account for use toward End of Nations purchases as soon as the game is commercially available.

How do I obtain a refund if I paid using a Credit Card or PayPal?

If you purchased an End of Nations product using Visa, MasterCard, American Express, Discover or a PayPal account, Trion Worlds will automatically refund the payment method used for your original purchase. You will receive an email confirmation of your transaction once your refund has been completed.

How do I obtain a refund if I paid using an Allopass payment method?

If you have purchased an End of Nations product using a Direct Debit payment method such as Sofortüberweisung, Giropay, Bancontact, please contact Allopass Customer Support to obtain a refund. You will need to provide Allopass with your bank account information so they may process your refund.